Responsible Gambling

Last updated: 2025

Online gambling is a form of entertainment. It should be enjoyable, and staying in control is key to keeping it that way. This page provides guidance on responsible gambling practices and lists free support resources available in Australia and internationally.

Our Commitment

Uptown Pokies Guide AU is committed to promoting safe and responsible gambling. We only review and recommend casinos that operate under valid licences and offer responsible gambling tools such as deposit limits, self-exclusion, and cool-off periods. We do not target minors or vulnerable individuals, and we encourage all visitors to gamble responsibly.

Is Gambling Right for You?

Before playing at any online casino, ask yourself the following questions honestly:

  • Am I gambling with money I cannot afford to lose?
  • Do I chase losses by continuing to gamble after losing?
  • Has gambling ever caused arguments with friends or family?
  • Do I feel anxious or irritable when I am not gambling?
  • Have I borrowed money to fund gambling?
  • Do I lie to others about how much time or money I spend gambling?

If you answered yes to any of these, you may be experiencing problem gambling. Please reach out to one of the support services listed below.

Responsible Gambling Tips

  • Set a budget: Only gamble with money you can afford to lose. Treat it as the cost of entertainment, not an investment.
  • Set time limits: Decide how long you will play before you start, and stick to it.
  • Never chase losses: Losing is part of gambling. Walking away is always the right move.
  • Balance gambling with other activities: Do not let gambling dominate your leisure time.
  • Do not gamble under the influence: Alcohol and other substances impair judgment and lead to poor decisions.
  • Use casino tools: Most licensed casinos offer deposit limits, session time reminders, and self-exclusion options. Use them.

Self-Exclusion & Cooling-Off

If you feel you need a break, most licensed online casinos allow you to request a cooling-off period or self-exclude for a set duration. Contact the casino's support team directly to set these limits. In Australia, you can also use BetStop — the National Self-Exclusion Register — to exclude yourself from all licensed Australian wagering operators.

Free Support Services in Australia

OrganisationContactAvailable
National Gambling Helpline1800 858 85824/7, free
Gambling Help Onlinegamblinghelponline.org.au24/7 online chat
Lifeline Australia13 11 1424/7, free
Beyond Blue1300 22 463624/7, free
BetStop (Self-Exclusion)betstop.com.auOnline registration
Gambling Therapygamblingtherapy.orgInternational, free

Underage Gambling

This website is strictly for adults aged 18 and over. Gambling is not suitable for minors. If you share a device with young people, we strongly recommend using parental control software such as Net Nanny, Kaspersky Safe Kids, or your device's built-in parental controls to restrict access to gambling websites.

Recognising Problem Gambling in Others

If you are concerned about a friend or family member, look out for these warning signs:

  • Increasing secrecy about finances or activities
  • Borrowing or stealing money without clear reason
  • Frequent mood swings or irritability
  • Neglecting work, study, or family responsibilities
  • Talking frequently about gambling wins and losses

Approach the conversation with empathy, not judgment. Encourage them to seek professional help and offer to assist with finding resources.

Need help now? Call the National Gambling Helpline on 1800 858 858. It is free, confidential, and available 24 hours a day, 7 days a week.

About the Author

Josh Vouris – sports and racing digital products professional

Josh Vouris

Sports, Racing & Digital Products Professional

Josh Vouris works across sport, racing, data, and digital products, helping organisations turn content and insight into more engaging commercial experiences. His background spans racing trading, sportsbook operations, and commercial development across Australia, the UK, and Europe.